The entire Midlakes Pupil Support Office is available via e-mail during the closure. In the case you don’t have Internet access, please contact the Midlakes Technology Department, which may be able to assist in resolving any issues, at (315) 548-6470 or techhelp@midlakes.org.

Families seeking information on the District's meal program during the school closure may call (315) 548-6434 or foodservice@midlakes.org.

Middle/High School PSO

• Stacey Allen – School Counselor (A-Z)
• Krystina Brooks – School Counselor (A-F)
• Kristin Brunetto – School Counselor (G-0)
• Bob Holland – School Resource Officer
• Nicole Young - School Psychologist
• Katie Peck – Social Worker
• Chris Tillman – School Counselor (P-Z)
• Kristin Wrobbel – Social Worker 

Elementary School PSO

• Anna Corrente – School Counselor
• Kelly Loveless-Delfs - School Psychologist
• Lisa Gordner - Social Worker
• Bob Holland – School Resource Officer
• Katie Peck - Social Worker  

*Self-Care Menu
*Self-Care Bingo

Community Resources

A variety of community agencies are available to provide support to local families.  Below are resources for food, household needs, and mental health concerns. Please contact Katie Peck or Kristin Wrobbel (Social Workers) for questions of possible additional resources.  As with everything, these services are rapidly evolving and are subject to change. 

Family Support Center

The Family Support Center is a free, confidential, short-term counseling for students and their families run through W-FL BOCES. For more information, view a program brochure or contact Tracey Lewis at (315) 226-2147 tracey.lewis@wflboces.org or Heather Shaw at (315) 332-0017 and heather.shaw@wflboces.org.

Food  

United Church of Phelps, 58 Main St. Phelps, (315) 548-2772
Free bag lunches are available weekdays from 11 a.m. to 1 p.m. and 5 to 7 p.m. at the kitchen door in the back of the United Church of Phelps. Sandwiches will be place off-hours in the Blessing Box, the white cupboard resting to the side of the church building. 

Wellspring Church, 22 Teft Ave. Clifton Springs
Kathy Mallaber – (315) 871-7093, kmallaber2@rochester.rr.com
Food distribution on alternative Tuesdays (starting March 24^th) from 5:30-7:30 PM, emergency food distribution as needed (contact Kathy for arrangements), Hearts of Gold for household needs (such as clothing, appliances, furniture), and pastoral and counseling services.

Caring Hearts Food Cupboard, 12 Hibbard St., Clifton Springs (basement of St. Felix Church)
Sharon Smith –  (315) 521-1601, Jessie MacDonald – (585) 967-5618
Registered individuals can receive foot once per month. Open to residents of the Phelps-Clifton Springs Central School District every Thursday between 11 a.m. to 1 p.m. 

Phelps Community Food Cupboard (Emergency food supply)
8 Banta St., Phelps
Tom Cheney – (315) 651-0534

Foodlink 1999 Mt. Read Blvd., Rochester
Regional food bank offering emergency, mobile services to local families.  See Foodlink partners and services (3.19). 
(585) 328-3380 or https://foodlinkny.org

Tops Friendly Markets, 3 Plaza, Clifton Springs
(315) 462-9055. Check media room for adjusted hours and other updates

Dollar General, 2733 Route 96, Clifton Springs 
Check media room for adjusted hours and other updates.

Housing

Family Promise of Ontario County (Emergency housing services)
185 N. Main St., Canandaigua
(585) 905-3988 or https://www.familypromiseontariocounty.org/

NYS Emergency Rental Assistance Program The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are at risk of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills. See Fact Sheet.

Medical/Mental Health Services

Clifton Springs Hospital & Clinic, 2 Coulter Road, Clifton Springs
(315) 462-9561 or hospital web page

Rochester Regional Health coronavirus information page
https://www.rochesterregional.org/coronavirus-covid19

Strong Memorial Hospital Psychiatric Emergency Department 
(585) 275-4501

Mental Health Crisis Line
Phone: (800) 273-8255
Text: 741741

CPEP – Comprehensive Psychiatric Emergency Program
Clifton Springs Hospital
(315) 462-0425

211/Life Line (Free and confidential assistance for food, clothing, shelter, mental health and more.)
Dial 211 or http://www.211.org/services/covid19 

New York State Emotional Support Hotline 
(844) 863-9314 to schedule a free appointment with a mental health professional. New Yorkers can access additional mental health resources at headspace.com/ny.

Daycare
Resources for those in the medical community, first responders and others in the community.

Clifton Springs Family YMCA, 5 Crane St., Clifton Springs
Programs for those in kindergarten through 12 years old. Hours: 7 a.m. to 6 p.m.
(315) 462-5437 or csaymca.org

Our Children's Place in Clifton Springs, 9 Village Dr., Clifton Springs.
Call for Hours: Programs for children six weeks to 12 years old.
(315) 462-3174 and https://ccdpkids.net/ocp-clifton-springs/

Phelps Community Center, Suite 208, 8 Banta St., Phelps
OPEN (5.20): Programs for infants through 12 years old. Hours: 5:45 a.m. - 6:15 p.m.
(315) 548-8484 or https://www.phelpscc.org

WFL BOCES' list of regional resources 

Local Government

Village of Clifton Springs, 1 W. Main St., Clifton Springs
(315) 462-5151 or http://www.cliftonspringsny.org/

Town of Phelps, 79 Main St., Phelps
(315) 548-5691 or https://www.phelpsny.com/town/

Village of Phelps, Suite 150, 8 Banta St., Phelps
(315) 548-3861 or https://www.phelpsny.com/village

Ontario County, 20 Ontario St., Canandaigua
(585) 396-4451 or https://www.co.ontario.ny.us/

Ontario County Public Health, 3019 County Complex Dr., Canandaigua
(585) 396-4343 (8:30 a.m. - 5 p.m.), 585-394-4560 (after-hours emergency), https://www.co.ontario.ny.us/101/Public-Health

State Sen. Pamela Helming, 425 Exchange St., Geneva
(315) 568-9816 or  https://www.nysenate.gov/senators/pamela-helming

Talking to Students About COVID-19

During this time, students may have a number of questions and concerns….as you may as well.  Below are some resources that will provide practical guidance in dealing with, and talking about, these issues.

• Centers for Disease Control & Prevention:
• NASP – Talking to Children About COVID-19 (Coronavirus)
• PBS How to Talk to Your Kids About Coronavirus (for younger kids)  
• Some self-care tips to take care of yourself
  
  

Colleges

Many colleges are also dealing with closures and have been evaluating their procedures and timelines. This is a rapidly changing situation, and the best way to obtain accurate information about an individual college will be to reach out to that college directly via their webpage or Admissions Office.  If any senior needs a transcript sent during this closure, please e-mail the appropriate counselor (as previously noted).  For students who have not yet completed the Financial Aid Process, please attempt to do so as-soon-as-possible, at the FAFSA website.

The Junior Search for a College Night, originally scheduled for March 26, has been postponed indefinitely.  A copy of the PowerPoint Presentation and a copy of the College & Career Workbook will be posted on the Pupil Support Office Website. Students and families should monitor the College Board’s SAT website and the ACT website for information about upcoming tests.

Any students or families who may have questions regarding any aspect of the college process should contact the appropriate counselor (as previously noted).